Removal Process

tep 1 – Restart the machine in Safe Mode

-          Start/Re-Start the PC; during this process of starting up, press the F8 key several times until you reach the special menu (Advance Boot Options); in this menu please select the option Safe mode with Network (To select this option you have to use the arrow keys Up and Down) after selecting the correct  option press Enter

Note – For more information related with the boot options of Windows, you can check the following link

General information – Safe Mode

Step 2 – Verify that the PC is not part of a Domain (The firewall of the domain will stop important process)
Step 3 –Deactivate/Uninstall the current Anti-Virus

-          Run one of the following tools in order to uninstall your Anti-Virus. The links below contains different the tools and steps in how to remove this security tools

Microsoft Security Essentials Version 1
Microsoft Security Essentials Version 2
Avira
Avast
AVG
Bit Defender
Eset NOD32
McAfee
Panda
Kaspersky
Trend Micro
SuperAntispyware
Malwarebytes
BullGard
F-Secure
G Data
Windows Live OneCare